This Acceptable Use Policy (AUP) applies to your use of Sparkian Chat, Image, Apps, and any other released features (together, the Services), however they are accessed.
Sparkian helps people create, research, and work faster. This policy keeps access safe for everyone using it in good faith. We may suspend or terminate access for violations.
1. General prohibited uses
You must not use the Services to:
- Break the law or help another person break the law.
- Generate, request, store, or distribute child sexual abuse material in any form. This prohibition is absolute.
- Harass, threaten, bully, or incite violence or hatred, including based on a protected characteristic.
- Infringe intellectual property, privacy, publicity, or other legal rights.
- Spread deliberately false or misleading content intended to deceive, including about elections, public health, or public safety.
- Create malware, phishing, fraud, or material designed to gain unauthorised access.
- Impersonate a person or organisation to deceive, defraud, or harm reputation without a clear disclosure that the content is synthetic or parody.
- Circumvent usage limits, safety systems, moderation, or access controls, including through prompt injection or jailbreaking.
- Extract, reverse engineer, or replicate model weights or training data.
- Train or fine-tune a competing model using output obtained through the Services.
- Use scraping or bots beyond what we expressly permit.
- Resell or provide unauthorised third-party access without our agreement.
2. Chat and text generation
When using Chat, you must not generate:
- Detailed instructions for weapons, explosives, chemical, biological, radiological, or nuclear agents, or attacks against people or infrastructure.
- Malicious code intended to damage, disrupt, or gain unauthorised access, except legitimate security research performed with proper authorisation.
- Instructions intended to facilitate self-harm, suicide, or disordered eating rather than support recovery.
Professional advice. Chat output is not a substitute for advice from a qualified doctor, lawyer, financial adviser, or other professional. Do not rely on it as the sole basis for high-impact decisions.
3. Image generation
When using Image, you must not generate:
- Sexual or suggestive content depicting a real identifiable person, or any sexualised depiction of a minor.
- Deceptive realistic depictions of a real person doing or saying something they did not do without clear labelling as synthetic.
- Defamatory, sexual, or violent depictions of public figures without consent.
- Graphic violence, gore, or content glorifying self-harm.
- Copyrighted characters, branded intellectual property, or protected styles in a way that infringes applicable rights.
- Content intended for fraud, non-consensual intimate imagery, or targeted harassment.
If a model provider supplies a visible watermark or metadata identifying content as AI-generated, you must not remove, obscure, or falsify it.
4. Audio and voice generation
If audio or voice features are available, you must not:
- Clone a real person’s voice without clear, verifiable consent.
- Use synthetic audio to impersonate a person for fraud, deception, or reputational harm.
- Generate audio intended to bypass voice authentication or verification systems.
5. Apps and agents
- You must not configure an App to perform an action that would violate this AUP if you performed it directly.
- If an App accesses external accounts, tools, or data on your behalf, you are responsible for having the right to grant that access.
6. High-risk and restricted uses
Sparkian is not designed to be the sole basis for decisions about employment, credit, housing, insurance, education, immigration, medical diagnosis or treatment, or other high-impact uses where inaccurate or biased output could seriously affect a person’s rights, safety, or access to essential services.
7. Enforcement
7.1 We may use automated systems and human review to detect violations. We do not review all content, and detection is not guaranteed.
7.2 Depending on severity, we may warn you, remove or restrict content, suspend or terminate access, or report conduct where required or appropriate.
7.3 Termination for violating this AUP does not entitle you to a refund of subscription fees or unused Sparks.
7.4 If you believe enforcement was applied in error, please contact us.
8. Reporting a violation
Report suspected violations through our contact form and include relevant URLs, screenshots, or account identifiers where possible.
9. Third-party model provider policies
Third-party model providers maintain their own usage policies. Your use must also comply with those policies where they apply. If a provider policy is stricter for content processed by that provider, the stricter standard applies.
10. Changes to this Policy
We may update this AUP to reflect new features, risks, or provider policies. Material changes will be handled according to our Terms of Service.